KarlieGartner
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Shop policies
Last updated on
April 29, 2022
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Thanks for visiting my store.
I love to hunt and restyle treasures and jewels from the past.
As all components used are of a Vintage nature, it is necessary to keep in mind that each piece is in a pre-loved condition. Imperfections should therefore be expected, which adds to the charm, and communicates the story of these unique pieces.
Likewise, the life expectancy of each component cannot be guaranteed, though each piece and setting is checked thoroughly and hand assembled with great care before listing.
Please also be aware, some components may contain nickel.
I love to hunt and restyle treasures and jewels from the past.
As all components used are of a Vintage nature, it is necessary to keep in mind that each piece is in a pre-loved condition. Imperfections should therefore be expected, which adds to the charm, and communicates the story of these unique pieces.
Likewise, the life expectancy of each component cannot be guaranteed, though each piece and setting is checked thoroughly and hand assembled with great care before listing.
Please also be aware, some components may contain nickel.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
Payment for items can be made via Paypal and is required within 24 hours of purchase, unless arranged otherwise, or the piece will be re-posted.
Custom orders will be processed once payment has been received.
Custom orders will be processed once payment has been received.
Shipping
All items are shipped through the UK Postal Service under the 'Recorded Signed for' and 'International Signed for' service.
Your Package will be trackable until it leaves the UK.
Maximum compensation for loss or damage to your parcel under this service will be the equivalent of £39, however, additional compensation can be purchased.
Please contact me if you would like to arrange this, and I will charge you accordingly.
I will send you your confirmation number once your package has been shipped. Once it has left my hands, it is your responsiblity to track and follow through with any claims.
Also when shipping internationally it is the customers responsibility to pay any import duty tax where applicable.
If you would prefer me to have your item sent via Regular Airmail or Post, please contact me and I will refund you the £4.25 ISF, or 75p RSF fee, but be aware, you do so at your own risk.
Your Package will be trackable until it leaves the UK.
Maximum compensation for loss or damage to your parcel under this service will be the equivalent of £39, however, additional compensation can be purchased.
Please contact me if you would like to arrange this, and I will charge you accordingly.
I will send you your confirmation number once your package has been shipped. Once it has left my hands, it is your responsiblity to track and follow through with any claims.
Also when shipping internationally it is the customers responsibility to pay any import duty tax where applicable.
If you would prefer me to have your item sent via Regular Airmail or Post, please contact me and I will refund you the £4.25 ISF, or 75p RSF fee, but be aware, you do so at your own risk.
Additional policies and FAQs
I love to customise! If you have a specific theme or vision in mind, or even a treasured heirloom you would love to see turned into a very personal, wearable work of art, please contact me to discuss.
Wholesale and Consignment orders are welcome.
Wholesale and Consignment orders are welcome.